Gallo Center Ticket Policies
Exchanges
Exchanges can be made in person or by mail. The exchange must be completed at least 24 hours in advance of the show date being returned. The exchange also has to be made within the same producing company of the original tickets purchased.
If the new show selection should have a higher ticket price, the patron will pay the additional sum of money. If the new show selection has a lower ticket price, there will be no refund for the price difference.
Exchanges are available for single ticket buyers with a fee of $3 per exchange transaction. Subscribers have free exchange privileges.
Refunds
The Gallo Center for the Arts has a “no refund” policy. All ticket sales are final and non-refundable. There are no refunds unless an event is cancelled and not replaced.
No refunds or credits will be offered on previously purchased tickets if a promotional price is offered at a later date.
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